We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998).

We collect and hold information for the purpose of re-issuing orders in the event of transmission failure or verification of purchases made.

Furthermore, as required by the UK Data Protection Act we follow strict security procedures in the storage and disclosure of information which you have given us. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

We will not sell trade or rent your personal information. This includes both associated companies and third parties.

We will give you the chance to refuse any marketing email from us.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address

We do not hold your credit card details.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us.